Frequently Asked Questions

Sarvon Infotech is a technology solutions company that helps businesses grow through smart digital products. We specialize in App & Web Development, AI Agents & Automation, CRM & ERP Development, and Custom Software Development. Whether you're a startup looking to build your first product or an established business looking to modernize your operations, we have the expertise to deliver solutions that create real, measurable impact.

Sarvon Infotech is headquartered in Surat, Gujarat, India. We work with clients across India and internationally including the USA, UK, UAE, Canada, and Australia. Our team is fully remote-friendly and comfortable operating across different time zones, so geographical location is never a barrier to great collaboration.

We've worked across a wide range of industries including retail and e-commerce, manufacturing, logistics and supply chain, healthcare, real estate, education, hospitality, financial services, and professional services firms. Our ability to understand industry-specific workflows and compliance requirements is one of our key strengths we don't just build software, we build software that fits your industry.

Our process follows five clear stages: (1) Discovery we deeply understand your business, goals, and requirements. (2) Design we create wireframes, user flows, and architecture plans with your input. (3) Development we work in agile sprints with regular demos and check-ins so you're never in the dark. (4) Testing & QA thorough testing across devices, browsers, and edge cases. 5) Deployment & Handover smooth launch with full documentation and team training. Post-launch, we remain available for support and future enhancements.

Timelines vary based on project complexity. A basic web application or business website typically takes 4–8 weeks. A CRM or ERP system usually takes 2–4 months depending on the number of modules required. A full AI automation system or complex enterprise platform may take 3–6 months. We always provide a detailed timeline estimate after our discovery phase so you know exactly what to expect no surprises.

You'll be actively involved throughout. We hold regular progress meetings (typically weekly or bi-weekly), share sprint demos, and use collaborative project management tools so you can track progress at any time. We believe software development works best as a partnership your domain expertise combined with our technical skills produces far better results than a black-box approach where you only see the final product.

We offer both models depending on what suits your project best. For well-defined projects with clear scope and requirements, we typically offer fixed-price contracts so you know the exact cost upfront. For projects that evolve over time like ongoing product development, automation pipelines, or long-term retainers we offer time-and-materials or monthly retainer models. We'll recommend the right pricing structure after our initial discovery conversation.

Yes and more often than people expect. The common misconception is that custom software is only for large enterprises. In reality, the cost of continuing to use the wrong tools (lost productivity, manual errors, team frustration, missed revenue) often far exceeds the cost of building something right. We've helped businesses of all sizes implement custom solutions with budgets that made financial sense, and most see a clear return on investment within 12–18 months.

Yes we don't disappear after go-live. Every project comes with a post-launch support period during which we address any bugs or issues at no additional charge. Beyond that, we offer flexible ongoing maintenance packages covering bug fixes, security updates, performance monitoring, and feature enhancements. Many of our clients stay with us on a long-term retainer basis as their product grows and evolves.

You do completely and permanently. Once a project is delivered and final payment is received, all source code, design files, databases, and intellectual property are fully transferred to you. We don't retain any claims, licensing fees, or dependencies on our infrastructure. You're free to host it anywhere, modify it with any team, or hand it off to another vendor though we hope you'll stick with us.

Getting started is simple. Reach out to us through our website contact form, email, or phone and we'll schedule a free 30-minute discovery call. On that call, we listen to your requirements, ask the right questions, and give you an honest assessment of what's possible, how long it would take, and what it would cost. There's no sales pressure, no commitment just a straightforward conversation about your goals and how we can help.